FAQs

FREQUENTLY ASKED QUESTIONS

    • Nakheel Customer Care responds to customer enquiries including sales enquiries via web chat,
      phone calls on 04 390 3333 or emails sent to info@nakheel.com
    • Nakheel Customer Service provides sales administration services (i.e. issues with contracts, transfer of properties and other back office processes).
    • Key services include, but are not limited to:
      • Resale NOC (No Objection Certificate) for both 'constructed' and 'under construction' properties/lands
      • Updating customer information
      • Registration / discharge of financing arrangements
      • Title Deed registration for 'constructed' properties and 'fully paid' plots only
      • Pre- registration for 'under construction' properties and 'constructed under payment plan" properties
      • Affection Plan for 'under construction' properties
      • Visa services (application and cancellation)

      Visit Nakheel Sales Centre, Building 3, Sunday - Thursday, 8.30am - 5.00pm.

    • FINANCIAL MANAGEMENT

      Nakheel Community Management (NCM) is fully equipped to handle all financial aspects of communities, including budgets, service charge payments and optimising the utilisation of funds.

    • TECHNICAL MANAGEMENT

      NCM takes on the complexities of contract management, technical inspections and facilities management, and works to maintain attractive, clean and safe communities.

    • OPERATIONS MANAGEMENT

      NCM oversees day-to-day administration, resolution of residents’ issues, management of Owners Committee meetings, as well as regular supervision and inspection.

    • LIFESTYLE MANAGEMENT

      NCM endeavours to enhance the experience of residents, promote community spirit, actively listen to feedback and continuously improve all aspects of community living.